Delivery & Returns
KronoSight orders are delivered Monday to Friday between 9am and 5pm. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items. For those last minute purchases.
Depending on your location.
DHL EXPRESS: Most of Europe and USA: delivery within 1-3 days Rest of the world: delivery within 3-7 days
DHL STANDARD: Only available within Europe: delivery within 3-5 days
UPS EXPRESS SAVER: Most of Asia and USA: delivery within 3-5 days. Rest of the world: delivery within 3-7 days
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. KronoSight cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.
We offer a full refund (excluding delivery costs) on any items returned to us within 14 days of the delivery date, and provide a free pick-up service for all returns for your convenience. To create a return, go to ‘My Orders & Returns’ in your account, or head here if you checked out as a guest.
Refunds are issued via the original payment method and will normally appear within 10 business days, depending on the processing time of your payment provider. You can follow the progress of your package with our courier using the tracking number assigned to your returns label. As soon as it's and accepted by our partner we will send an email to confirm your refund. To ensure your refund is as quick as possible, it needs to meet the conditions of our Returns & Refunds Policy.
For more information please check out or FAQs Page.